This training has been approved by the New York State Office of Alcoholism and Substance Abuse Services (OASAS)  to satisfy 12 clock hours for CASAC renewal requirements and CPP/CPS initial/renewal credentialing requirements. 



Instructional- Online tests 

-A score of 80% or greater on each exam is required to earn the CEUs for the training.
-You may retake the exam multiple times.
-Please take each exam at one sitting so it does not time out.
-The exams are based on the material presented in each module of the training.


Whatever the mind can conceive and believe, the mind can achieve.

Dr. Napoleon Hill

Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. 

This course will give you the tools you need to be emotionally intelligent in your workplace. A person with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport intense situations. 

In work situations, these employees also have empathy, remain optimistic even in the face of adversity.

Workshop Objectives

This workshop is designed to help you in the following ways:

•Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
•Understand, use and manage your emotions.
•Verbally communicate with others.
•Successfully communicate with others in a non-verbal manner.
•Identify the benefits of emotional intelligence.
•Relate emotional intelligence to the workplace.
•Balance optimism and pessimism.
•Effectively impact others.

Free Bonus Training attached this package

10 Soft Skills You Need to Know

Soft skills are those skills which allow us to effectively work with others. No matter what your position, organization, or industry, you work with people! Taking the time to build effective soft skills can contribute to a more efficient, and more productive workplace.

Support contact information


Contact Number: 1 877-610-3660

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